IT Support

Responsibilities :

 

  • Perform daily technical support on desktop, network, system, software and hardware

  • Set up computers and install software for various applications and programs

  • Provide helpdesk support and solutions to users

  • Handle helpdesk documentation and reporting, liaise with relevant parties to troubleshoot and report on problems and incidents

  • Work on staggered hours to provide proper user support 

  • Timely respond and handle urgent business requests during normal and non-office hours with company-assigned facilities including phone and laptop

 

Requirements :

 

  • Diploma or above in Computer Science or related disciplines with MCSE / CCNA qualification preferred

  • At least 1 year’s experience in supporting MS Windows and Office applications and desktop hardware

  • Experience in LAN, H3C and CISCO equipment support is preferred

  • Self-motivated, hardworking with good interpersonal and task management skills

  • Well organized and able to work independently under pressure and tight deadlines

  • Good command of spoken and written English and Chinese

 

We work 5 days per week.

 

Please send your application letter and full resume with date available, present and expected salaries to GPO Box 760, Hong Kong or email to careers-gen@wharfholdings.com

 

We are an equal opportunities employer and invite applications from all qualified candidates. Personal data collected will be treated in strict confidence and handled by authorized persons for recruitment-related purposes only within the Wharf Group. Applicants not hearing from us within 2 months may consider their applications unsuccessful.

 

Thank you for your interest in joining our Company. 

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