Responsibilities :
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Perform daily technical support on desktop, network, system, software and hardware
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Set up computers and install software for various applications and programs
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Provide helpdesk support and solutions to users
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Handle helpdesk documentation and reporting, liaise with relevant parties to troubleshoot and report on problems and incidents
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Work on staggered hours to provide proper user support
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Timely respond and handle urgent business requests during normal and non-office hours with company-assigned facilities including phone and laptop
Requirements :
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Diploma or above in Computer Science or related disciplines with MCSE / CCNA qualification preferred
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At least 1 year’s experience in supporting MS Windows and Office applications and desktop hardware
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Experience in LAN, H3C and CISCO equipment support is preferred
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Self-motivated, hardworking with good interpersonal and task management skills
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Well organized and able to work independently under pressure and tight deadlines
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Good command of spoken and written English and Chinese
We work 5 days per week.
Please send your application letter and full resume with date available, present and expected salaries to GPO Box 760, Hong Kong or email to careers-gen@wharfholdings.com
We are an equal opportunities employer and invite applications from all qualified candidates. Personal data collected will be treated in strict confidence and handled by authorized persons for recruitment-related purposes only within the Wharf Group. Applicants not hearing from us within 2 months may consider their applications unsuccessful.
Thank you for your interest in joining our Company.

